Terms
Valid as of June 2, 2026. Program details and information are also available at www.bluerewards.ca or by calling 1-888-247-6453. In Toronto, call (416) 226-5171.
The Blue Rewards Program ("Program") is operated by BMO Blue Rewards, Inc. ("us", "our", or "we"). When you enroll in the Program as a collector of Blue Points ("Points"), we license you to collect Points as a member of the Program (“Member”) by dealing with participating Partner retailers and service providers authorized to issue Points from time to time ("Partners") and to use the Points that you have collected for travel, merchandise, gift certificates and other rewards ("Rewards") provided by participating travel providers, manufacturers, retailers and service providers ("Suppliers") that we make available from time to time.
These general Program terms and conditions, together with any other terms and conditions published on bluerewards.ca (collectively, the “Terms and Conditions”), apply to your participation in the Program. The Terms and Conditions include, without limitation, the following:
- Bluerewards.ca terms and conditions;
- The Blue Rewards App terms and conditions;
- Card Offers terms and conditions;
- Travel Booking Terms and Conditions for bookings made prior to March 16, 2026;
- Travel Booking Terms and Conditions for bookings made on or after March 16, 2026;
- Blue Rewards Shops terms and conditions;
- Blue Receipts terms and conditions;
- Buy Points terms and conditions; and
- Points use terms and conditions.
Enrollment, membership and all related benefits of the Program are offered at our discretion. By enrolling in the Program or collecting Points, you agree that you have read and understand:
- the Terms and Conditions and are bound by all of them, as changed from time to time, and
- you consent to our collection and use of your personal information in accordance with our Privacy Policy (see Committed to your Privacy directly below).
Committed To Your Privacy
We are committed to protecting your privacy. We collect and use your personal information: (i) to administer the Program, including processing your enrollment, rewards and benefits, and detecting and suppressing fraud; (ii) to process your orders, including the issuance of Rewards and Certificates (as defined below); (iii) to invoice your accounts and Partner accounts, as appropriate; to communicate administrative and other information, marketing and offers to you, including on behalf of our Partners, affiliates and Suppliers; (iv) to understand, analyze and develop insights on your responses, needs and preferences from your participation in the Program, transactions with Partners, affiliates and Suppliers, and/or your digital interaction with the Program, its Partners, affiliates and Suppliers; (v) to develop, enhance, market and/or provide products and services to meet those needs and preferences; and (vi) to enable you to participate in promotions and contests. View our Privacy Policy for complete details on how we collect, use, disclose and safeguard your Personal Information, your choices, and the rights you have. If our business is transferred to a new owner, we will give affected Members notice before personal information is transferred or becomes subject to a different privacy policy.
Participation In The Program
To enroll in the Program, you must provide us with both a valid mailing address in Canada and a valid email address and you must be at least 16 years of age. If we accept your application for enrollment, we will enroll you in the Program as a Member, assign you a unique member number (“Member Number”) and provide you with a digital Blue Rewards Member Card which displays your Member Number ("Blue Rewards Card"). You may request a physical Blue Rewards Card embossed with your Member Number.
You may collect Points under one Member Number only. You may request additional Blue Rewards Cards for other members of your household ("Additional Members") to collect Points towards your Member Number, for which we may impose a fee at our discretion. All Points collected by Additional Members for whom you have requested additional access will be recorded under your Member Number.
Points that you and Additional Members (if applicable) collect will go into an account associated with your Member Number ("Member Account").
In case of divorce or relationship breakdown, death, emigration from Canada, duplication error, or with our authorization, you may with our prior consent and upon proper proof and payment of such fees as we may in our discretion impose from time to time, merge your Member Number with the Member Number of a family member or member of your household.
The Program, including all Points, Blue Rewards Card, every certificate or other document which can be exchanged for a Reward ("Certificate") and all rights relating to them, are and will remain our property. You are responsible for all taxes payable as a result of your participation in the Program, including collecting and using Points and obtaining Rewards.
You may not transfer, sell, exchange, give, charge or otherwise dispose of any Point except in accordance with such conditions as we may prescribe from time to time and upon payment of such fees as we may impose in our discretion from time to time.
You must identify yourself as a Member and present your Blue Rewards Card or provide your Member Number when dealing with Partners in-store, except for Card Offers or unless we indicate otherwise. While similar programs may be offered in other countries, the Program entitles you to collect Points only from Partners in Canada. We will credit your Member Account only with Points you collect when dealing with authorized Partners in good standing with us, and only after the Partner notifies us to do so. We are not responsible if a Partner delays or fails to notify us or for any other delay in recording Points in your Member Account. Some Partner locations may not participate in the Program. We may refuse to record or honour Points in your Member Account, or if already recorded, we may cancel them, if we cannot confirm that they were properly issued or obtained. We may also cancel recorded Points if the issuing Partner does not pay amounts owing to us or tells us to cancel the Points (for example, because you returned or didn't pay for products or services for which the Points were issued). Partners will determine the conditions under which they will issue Points and may change those conditions at any time and without notice. Neither we nor any Partner is responsible for any offer of Points which is no longer in effect. Any dispute must be settled between you and the Partner. If you believe that Points earned from a transaction are missing from your Member Account, you must notify us after 60 days from the transaction date, and 120 days for Points collected through Bonus Offers or through Blue Rewards promotions. We may require you to submit documentation to support your claim.
Correct sign-in credentials (Member number & PIN or email address and password) are required in order to access your Member Account and to use your Points on bluerewards.ca, the Blue Rewards mobile app or when contacting our Customer Care Centre. Anyone who knows your sign-in credentials will have full access to your Member Account, and may change the address associated with your Member Number and use Points recorded in your Member Account. You are responsible for maintaining the secrecy of your sign-in credentials (PIN or password) for all activities that occur using your PIN or password and for notifying us of any unauthorized use of your PIN or password. We are not responsible or liable in any way for any loss arising from your failure to comply with these provisions. Notify us immediately if your Blue Rewards Card is lost or stolen.
Cancellation Of Points for Inactivity
If you are not a Quebec resident: If no Points are posted to your Member Account or used from your Member Account for a period of 24 consecutive months, we may cancel the Points recorded in your Member Account without notice or compensation to you.
If you are a Quebec resident: If no Points are posted to your Member Account or used from your Member Account for a period of 24 consecutive months, we may cancel the Points recorded in your Member Account. We will send you a written notice to inform you that your Points will be canceled at a specified date at least 30 days (but not more than 60 days) from the date of the written notice. If no Points are posted to your Member Accounts or used from your Member Accounts by this specified date, your Points will be canceled without compensation to you.
Use Of Points
Points have no cash, monetary or other value and cannot be converted into any currency. They count towards travel services, merchandise, Certificates and other Rewards that we make available from time to time.
You may use our Internet website, our Blue Rewards Customer Care Centre and our Interactive Voice Response System to use Points for the Rewards that we make available from time to time through these channels.
You may use Points in accordance with such conditions and upon payment of such fees as we may prescribe from time to time. The number of Points recorded in your Member Account and the number of Points required to obtain any particular Reward are subject to verification by our Customer Care Centre. Once merchandise, gift certificates or gift cards have been booked or ordered on bluerewards.ca, no changes, cancellations, exchanges or refunds whatsoever are permitted. All Rewards are offered subject to availability and restrictions imposed by Suppliers. We assume no responsibility for any loss, damage, defect, injury, death or expense relating to any Reward, or for your Rewards not turning out as you expected for whatever reason.
You may use Points to pay for purchases from participating Partners and Suppliers in accordance with such conditions and upon payment of such fees as we may prescribe from time to time. Visit bluerewards.ca for a complete listing of participating Partners and Suppliers where Rewards are offered and full details as to how to use Points to obtain a Reward. From time to time, you may obtain specially designated Rewards by using Points or by using a combination of Points and money. We will designate the Rewards to which this feature applies and determine the number of Points and amount of money required to obtain any particular Reward in our sole discretion.
All references to money in the Terms and Conditions are in Canadian dollars, unless otherwise indicated, and we accept payment of money in Canadian dollars only by way of valid credit card. You are responsible for all taxes applicable to any amounts payable to us. We will determine the applicable taxes on the basis of the province in which you reside, as shown in our records at time of payment.
Limitation Of Liability
Neither we, our affiliates nor any of our or their respective officers or directors have any responsibility or liability for any expense, loss, cost, injury, damage, delay, travel cancellation, accident or any other matter or thing whatsoever (collectively, "Costs"), however suffered or caused (including compensatory, incidental, indirect, special, punitive, consequential or exemplary damages or damages for loss of income or profits), directly or indirectly arising out of or related to (i) the Program or your participation in the Program; (ii) any failure, delay or decision by us in administering the Program or amending the Terms and Conditions or the basis on which you can use Points; (iii) unauthorized use of your Member Card, PIN or password; (iv) any offer, representation, statement or claim about the Program, any Partner or Supplier or their products or services, made by a Partner, Supplier or any other person; or (v) the purchase, redemption for or use of any goods or services of Partners or Suppliers, including any travel arrangements or other Rewards, whether made available by us, any of our affiliates, Partners, Suppliers or otherwise. This applies even if we or our representatives are advised of the possibility of such Costs. Partners and Suppliers are not responsible for the Program. Any liability we may have to you or anyone else who obtains the benefit of any Points you use, under any circumstances, for any negligence, breach of contract or otherwise, is limited to crediting your Member Account with the number of Points you used in connection with those circumstances, or, if no Points were used, to a maximum of one-tenth of one cent for each Point recorded in your Member Account when the liability arose. Use of our website is subject to the terms of use displayed thereon from time to time.
Changes
For current Terms and Conditions and other Program details and information, visit www.bluerewards.ca or call our Customer Care Centre.
At any time and without notice, we may:
- make changes to any Reward or to the Points required to be redeemed for any Reward;
- add, delete, change or substitute Rewards, Partners or Suppliers (including participating airlines).
We may also change any other aspect of these Terms and Conditions, any other aspect of the Program (including booking conditions or procedures for using Points for Rewards), or any Rewards in any respect. For example, but without limitation, we may add, delete, change or substitute time limits for collection, use or redemption of Points, Certificates or Rewards, conditions or procedures of the use of Points, the number of seats available to destinations, the number of blackout dates, travel restrictions, the conversion rate of Points into another exchange unit, the number of Points which will be earned or collected for a particular transaction or fees we charge for the Program. Notice will be provided if required by law by posting the amended Terms and Conditions online at www.bluerewards.ca or by sending you a written notice to your email or mailing address (if you have provided us with such an address).
If you are not a Quebec resident: Unless otherwise required by law, these changes may be made without advance notice and even though changes may affect the value of Points already accumulated. Your continued participation in the Program after the date of the change will constitute your consent to be bound by the change.
If you are a Quebec resident: Notice of these changes will be provided at least 60 days (but not more than 90 days) before a change to the Terms and Conditions, the Program or the Rewards comes into force. The notice will be drawn up clearly and legibly and will set out the new clause or both the amended clause and the clause as it read formerly, as well as the date of coming into force of the change. You may refuse any change by closing your Member Account without cost, penalty or cancellation indemnity by sending us a notice to that effect no later than 30 days after the change comes into force. Your continued participation in the Program after the 30-day period has expired will constitute your consent to be bound by the change.
Time-Limited Promotions and Offers
We may offer time-limited promotions relating to the Program. These time-limited promotions may be offered, canceled, changed or substituted at any time without notice and do not constitute a change to the Terms and Conditions, the Program or the Rewards.
Breach
If you become bankrupt, commit fraud, misrepresent any information, violate any Terms and Conditions, abuse your Program privileges or act in any other way to the detriment of us, our Partners or Suppliers or the Program, we may, without affecting our other rights, disclose such information requested by proper authorities, terminate your enrollment and/or cancel your Points and Rewards. If a Point or Reward expires or is cancelled for any reason, it becomes void without compensation.
General
The Terms and Conditions may be different from what you know about the Program. The Terms and Conditions, together with the documents and other terms and conditions referenced and incorporated herein, constitute the entire agreement between you and us regarding your participation in the Program, your entitlement to collect and use Points and your entitlement to any other benefits of the Program, and supersede all previous versions. Except as expressly contained in these Terms and Conditions, there are no conditions, representations, warranties, express or implied, statutory or otherwise. When you deal with us over the Internet, you consent to the formation of contractual relations through electronic communications. We are the final authority as to the interpretation of these Terms and Conditions and as to any other questions or disputes regarding the Program or any Reward. We will not be taken to have waived any of our rights even if we use Points or honour Certificates when not required. Points and Certificates have no cash, monetary or other value and cannot be converted into any currency. All materials and any notices from us will be sent to your address as in our records; please notify us if your address changes. If any provision of the Terms and Conditions is invalid or unenforceable, such provision shall not affect the validity and enforceability of the remaining Terms and Conditions.
If you are a Quebec resident: The Program, all rules and Terms and Conditions are governed by the laws of Quebec. Any dispute regarding the Program or these Terms and Conditions, including validity, existence, binding effect, interpretation, performance, breach or termination, and including extracontractual claims, shall be subject to the exclusive jurisdiction of the courts of Quebec.
If you are not a Quebec resident: The Program, all rules and Terms and Conditions are governed by the laws of Ontario (provided that if the consumer protection laws of the province or territory in which you reside does not permit Ontario law to govern, then the laws of such province or territory will govern). Any dispute regarding the Program or these Terms and Conditions, including validity, existence, binding effect, interpretation, performance, breach or termination, and including extracontractual claims, shall be subject to the exclusive jurisdiction of the courts of Ontario (provided that if the consumer protection laws of the province or territory in which you reside does not permit the selection of exclusive jurisdiction to the courts of Ontario, then such dispute will be subject to the non-exclusive jurisdiction of the courts of the province or territory in which you reside).
Vous reconnaissez et convenez que la version française des présentes modalités et conditions vous a d'abord été présentée et que vous l'avez examinée, et que vous avez ensuite expressément demandé que les présentes modalités et conditions et tous les documents connexes, y compris les avis, soient rédigés en anglais et que vous souhaitez être lié par la version anglaise des présentes modalités et conditions et que vous acceptez de l'être. You acknowledge and agree that you have first been presented with and have examined the French version of these Terms and Conditions, and that you then have expressly requested that these Terms and Conditions, and all related documents including notices, be drawn up in the English language and that you wish to and agree to be bound by the English version of these Terms and Conditions.
© 2026 BMO Blue Rewards, Inc.