If you don’t have enough Points for the reward you want, you can Buy Points in fixed denominations of 1,500, 3,000, 8,000 and 16,000 Points. Points can be purchased at buypoints.bluerewards.ca and will be deposited into your account within 2 business days.

 

For Travel (excluding cruises), you can use any amount of Points + credit card towards your travel booking.

You can browse our wide selection of rewards at bluerewards.ca or on the Blue Rewards app.

 

Redeem Points in-store at checkout at participating in-store Partners

All other rewards must be redeemed online at bluerewards.ca. You cannot redeem over the phone.

 

For more details on how to redeem for each type of reward, check out the FAQ section for the reward category you are interested in.

With Blue Rewards you can use Points for a variety of rewards like:

 

In-store purchases

Merchandise

eGift Cards

Leisure and attractions

Travel

Donations

You can access your Points by visiting bluerewards.ca and signing into your Member account or in the “Transactions” tab in the Blue Rewards app.

1,500 Blue Points = $10*

 

* When redeemed in-store at participating partners or on eGift Cards; standard daily Points usage limits and terms and conditions apply. Other forms of redemptions are subject to separate terms, conditions, and redemption rates. See bluerewards.ca/value for full details.

eGift Cards are online gift cards for popular brands that you can redeem your Points for.  You can use these gift cards online or in-store and they do not expire.  eGift Card redemptions start at 1,500 Points for $10* and you can redeem up to a maximum of $750 in a 24-hour period. Exceptions and terms apply for specific Partners.

 

Terms & conditions apply .

Sorry, all eGift Card redemptions are final. They cannot be returned.

We appreciate your patience. We limit the amount you can redeem at one time to keep your account and Points safe.

We appreciate your patience. We limit the amount you can redeem for to keep your account and Points safe.

We appreciate your patience. We take 48 hours to verify your redemption and keep your account and Points safe.

To redeem for eGift Cards;

1. Visit bluerewards.ca, sign in and navigate to the eGift Cards page.
2. Browse eGift Cards, select the one you want to redeem, click order now, and follow the prompts.
3. You will receive an email with details on how to access your eGift Card in 48 hours and any eGift Card you've ordered can be accessed at any time through My Orders

At check out, show the cashier your Blue Rewards card and let them know you would like to use Points toward your purchase.

 

Here's what you need to know:

• You can only redeem Points at participating in-store Partners. For a complete list, visit our Partner page here. 
• The experience may be a bit different depending on where you are redeeming.
• The total purchase price must be a minimum of $10 before tax to redeem
• You will need a minimum of 1,500 Points in your account to make a $10 in-store redemption
• Points can be used in $10 increments up to $750 per account, per day.  Exceptions may apply. See Terms and Conditions .

We want to help you keep your Points safe and you can do this by locking in-store redemptions. This will ensure Points cannot be used for an in-store redemption until you unlock them. You can lock your account online or in the app.

 

• For online, visit bluerewards.ca > log in to your account > go to your profile and navigate to the “in-store redemption lock” section
• In the app go to account, scroll to "Manage Balance" and select "in-store redemption lock", toggle the "lock in-store redemption" button

 

You can still earn Points when in-store redemption is activated, but don't forget to unlock before redeeming in-store! 

Promo codes are exclusive offers occasionally sent to a select group of program Members via email. A promo code is applied on the redemption check out screen prior to completing the redemption. 

 

A few things to know about promo codes:

• All promo codes are one-time use only.
• Promo codes expire, be sure to check the original promo code email to confirm active dates and time (all times listed are ET, unless otherwise listed).  An expired promo code will result in a "promo code not active or has expired" message.
• If you have already completed your redemption and wish to apply a promo code, you must cancel your original order within 24 hours of placing it and place a new order using the promo code.

Sorry, any sale or promotional offers apply to new orders only.

Manufacturer's warranties apply to items redeemed. All merchandise products are those of the suppliers and manufacturers only. Neither the Blue Rewards Program  make any representations or warranties, expressed or implied, but not limited to the implied warranties of conditions of merchandise quality and fitness for a purpose.

Yes, you can track your order using our progress meter. You can access it by:

1. Visiting bluerewards.ca and signing in
2. Go to "My Orders" and select the reward you want to track

Yes! You can cancel a merchandise order within 48 hours of placing the order. Here's how:

1. Visit bluerewards.ca and sign in
2. Go to your order history and find the reward you want to cancel
3. Select cancel

Unfortunately shipping address cannot be changed after the order has been placed, so be sure to confirm your address when you are placing your order.

In most cases, you can expect your merchandise rewards to be shipped within 4 weeks, but shipping times will vary depending on the item redeemed. Multiple items within the same order may ship separately.

All orders are shipped in sequence with our carrier partners. We're unable to offer express shipping of rewards or utilize an alternate carrier.

Yes!  We cover 100% of shipping costs for merchandise redemptions.

1. Visit bluerewards.ca, sign in and navigate to the Merchandise Rewards page.
2. Browse merchandise, select the item you want to redeem, click order now, and follow the prompts.

We're sorry you are having trouble with your order. We want to help!

 

Please submit a request within 10 days through our merchandise issue form .

We are sorry, all merchandise rewards are non-returnable. 

If your item is defective or damaged, please fill out and submit the Merchandise Issue Form .

For travel booked before March 16, 2026 click here .

For travel booked on or after March 16, 2026 click here .

 

If you used Points or a credit card to book a cruise with redtag.ca, refer to your confirmation email, invoice, or the cruise line website (where applicable), or call 1-866-973-3824 to speak with a cruise specialist.

Yes, travel insurance is offered on travel bookings made through Blue Rewards by a third-party insurance provider.

Blue Rewards does not offer travel insurance for cruise bookings. If you need insurance for a cruise booking, please visit redtag.ca 

 

A few things to know about insurance on travel booked through Blue Rewards :

• If you book multiple travel products through Blue Rewards, you can insure them under one policy. Conditions, limitations, and exclusions apply.
• If you need to extend your stay, you can modify your travel insurance policy. Conditions, limitations, and exclusions apply
• If you are travelling with an infant between 31 days and 2 years old, an immediate family member, and listed on the confirmation for the insurance you purchased, the infant will be covered by your policy at no charge if you have purchased the Worldwide Comprehensive Plan or the Canada comprehensive plan.
• Travel Insurance only covers travel booked through Blue Rewards and cannot be applied to travel booked directly through another travel agent or website.

To redeem for travel;

1. Visit bluerewards.ca, sign in and navigate to the travel page.
2. Browse travel categories, select the type of travel you would like to redeem for and follow the prompts.

 

A few things to know about booking travel:

• You can use Points, a credit card, or a combination of payment options for your booking, noting that when booking cruises with Redtag, a minimum of 14,352 Points need to be redeemed
• A credit card may be required to cover taxes, fees, or for security purposes, even when paying with Points
• You can use Points to cover the cost of taxes and fees associated with your booking (excluding cruises and pay-at-property fees)
• Full payment is required at time of booking
• Blue Rewards Travel is Powered by Expedia for flights, stays, cars, things to do, and package bookings
• Blue Rewards is partnered with Redtag for cruise bookings
• Rates are determined by travel suppliers and subject to change without notice

You can add or modify travel insurance by calling Manulife at 1-844-807-0759.

 

Blue Rewards does not offer travel insurance for cruise bookings.  If you need to add or modify travel insurance for a cruise booking, please visit redtag.ca 

A few things to know about flight bookings:

• You can book regional and international flights to and from just about anywhere.
• Flight pricing is determined by the marketplace and will fluctuate. Blue Rewards does not determine the prices of flights.
• Base fares and taxes are determined by the airline. Blue Rewards does not determine base fares and taxes.
• You can book a flight up to 330 days in advance, subject to the availability of your chosen airline.

• Typically, drivers must be between 21 and 75 years old, but this can vary depending on the car rental agency and rental country. You are responsible for checking with the travel supplier and extra changes may apply if the driver is below 30 or over 70.
• You can book extras for your car rental at time of booking. Please note that these requests are not guaranteed and it's best to contact the rental company directly.  Add-ons like a child seat, GPS, and additional insurance will be payable at the counter in local currency.
• If a one-way rental (returning a car to a different location) is available at time of booking you will see them in the search results along with any additional fees associated with this type of booking. One-way fees are payable at the counter in local currency. 

If you paid using a credit card, your refund will be processed immediately but could take up to 30 days to appear in your account due to banking processing timelines.

If you paid for some or all of your booking using Points , your refund will be processed immediately but could take up to 5 business days for the Points to appear in your Member account.

For bookings on or after March 16, 2026, Blue Rewards does not charge a fee when cancelling or changing bookings, but all bookings and packages are subject to applicable supplier rates, charges and the supplier may have their own cancellation fees. Please check the supplier cancellation policies for the products you purchased.

 

For bookings made before March 16, 2026, Blue Rewards applies a flat fee for changes or cancellations. 

• Flights, Extras, Hotel & Cars change or cancellation: $25 per person

 

• Packages
  12+ days before departure: $50 per person
  8-20 days before departure: $100 per person
  0-7 days before departure: $ 250 per person (travel provider fees may also apply)

 

• Cruises: $50 per booking

 

Members that obtained Onyx ® status do not pay booking change or cancellation fees on travel booked through Blue Rewards (Travel Provider change fees may apply).

 

All bookings and packages are subject to applicable supplier rates, charges and the provider may have their own cancellation fees. Please check the supplier cancellation policies for the products you purchased. Supplier rates apply to all Members regardless if the Member earned Gold or Onyx ® status.

Blue Rewards offers a one-stop shop for all your travel bookings. Use Points, a credit card, or a combination of both to book.

• Flights
• Stays
• Cars
• Things to do
• Packages
• Cruises

 

When you book eligible travel through Blue Rewards, you can earn 16 Points for every $15 spent on the portion paid using a credit card. 

Plus, you get 3x the Points when you bundle two travel products (flights, stays, car rentals) in a single transaction.

 

Terms and conditions apply .

 

Members that have obtained Gold or Onyx ® statuses will maintain earn rates until December 31st, 2027.

https://bluerewards.ca/en/profile/status-benefits.html

Bookings on or after March 16, 2026, visit

English: https://travel.bluerewards.ca/trips

French: https://travel.bluerwards.ca/trips?locale=fr_CA

 

Bookings before March 16, 2026, call Blue Rewards customer care .

Cruise bookings with redtag.ca, refer to your confirmation email, invoice, the cruise line website (where applicable), or call 1-866-973-3824 to speak with a cruise specialist.

 

Please note travel providers may have cancellation fees.  Be sure to check the cancellation policies for each of the travel products you purchased.  Before you confirm your booking, you will need to acknowledge that you have read and understand these policies.  If you cancel your booking, any refund amount owing will be based on whether your purchase allows for cancellations and/or refunds.

 

Bookings before March 16, 2026, refer to terms & conditions link

Bookings after March 16, 2026, refer to terms & conditions link