Skip Navigation

Blue Rewards Support Centre

How can we help you?

Blue Rewards Call Centre will be closed from August 01, 2026, 6:00PM (EDT) to August 04, 2026, 7:59AM (EDT).

Self-Service Tools

Manage your account instantly and submit forms to keep your profile up to date.

Find Member Number

Recover your Member number to log in to your account.

Find Email

Recover your email address to log in to your account.

Forgot PIN

Recover your PIN to log in to your account.

Sign in to access more tools

There are more self-service tools for authenticated Members.

Self-Service Tools

Manage your account instantly and submit forms to keep your profile up to date.

Change PIN

Change the phone PIN on your account.

Reset Password

Change the password you use to login to your account.

Manage Card

Access your digital card or order a physical card.

Missing Transaction

Report a missing transaction that resulted in not receiving Points.

Transfer Points

Learn how to gift Points or merge accounts.

Merchandise Order Support

Fill out a form to report an issue with merchandise delivery.

Request Name Change

If your name’s been misspelled, legally or non-legally changed, fill out this form to update.

Update Profile

Change your settings, personal info, access linked card, or lock your account.

Manage an Estate

Document the next steps for the account of a Member.

Security Centre

Get more information on how to keep your account secure.

Buy Points

Get yourself closer to a reward by buying Points.

Frequently Asked Questions

Browse topics and popular questions

Transitioning from AIR MILES to Blue Rewards

Getting Points

Redeeming Points for Rewards

Member Account Support

Contact Us

service message here

Call Centre Hours

Travel bookings made after March 16th are supported by Expedia. For help with new bookings or questions on your booking, contact Expedia 24/7 at: 

Toll free: 1-800-261-8860
Local: +1 514-395-2129 

For travel booked before March 16th, 2026, please contact us at the toll-free number below. Our team is available Monday to Friday, from 10am to 6pm EST.

Chat with us

Chat with our Blue Rewards Chatbot

Call us

In Toronto:
416-226-5171

Canada & USA:
1-888-247-6453

*Hours in local time

ATLANTIC CANADA
Monday – Friday 9am- 8pm*
Saturday 10am-7pm*

NEWFOUNDLAND & LABRADOR
Monday – Friday 9:30am - 8pm*
Saturday 10:30am - 7:30pm*

ALL OTHER PROVINCES
Monday – Friday 8am - 7pm*
Saturday 9am - 6pm ET

FRENCH SUPPORT
Monday – Friday 8am - 7pm ET
Saturday 9am - 6pm ET

We’re committed to serving you

Read our Service Promise & Concern Resolution Process

About

Careers
Blog
Our Impact (BMO)

Legal

Terms & Conditions
Privacy
Digital Privacy Policy
Security Centre
Accessibility Plan at BMO

Member Support

Support Centre
Self-Service
FAQs
Contact Us
Service Promise

More of a mobile-Member?

Try the app! Download now.

Download the App

© 2026 BMO Blue Rewards, Inc. 
Blue Rewards and the Blue Rewards logo are trademarks of Bank of Montreal, used under license by BMO Blue Rewards, Inc.. Partner, supplier and retailer trademarks are owned by the respective partner, supplier and retailer or authorized for their use in Canada. To collect Blue Points you must be a Canadian resident.